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How Do You Document Hail Damage for an Insurance Claim?

Last updated October 26, 2026

The short answer

Gather the Basics

Begin with the essentials: the date and time of the hail storm, the approximate size of the hailstones, and the direction the wind came from. Write these down while the event is fresh in your memory. If your home has a weather station or you can check a local weather log, note the official readings.

Photograph the exterior of your home from all sides, then zoom in on specific spots. Include the roof, siding, gutters, windows, and any outdoor equipment like an air conditioner unit. Capture both wide shots and close-ups so the overall condition and the individual dents are both visible.

Use a Scale in Photos

Place a ruler, a coin, or a common object like a key next to each damaged area before you snap the photo. This gives the viewer a sense of size, which matters for hail dents and cracks. Without a scale, a small dent can look large or a big impact can look minor.

Take photos from straight on and from an angle to show the depth of the damage. Hail damage often shows as a dimple or a bruise that is hard to see in a flat picture. A few extra shots from different positions can make the difference later.

Document Every Surface

Walk around your home and check the roof shingles, metal flashing, vents, and skylights. Look at the siding, window frames, and door frames. Do not forget the garage door, the porch, and any fences or sheds. Each surface needs its own set of photos.

If you have a drone or a tall ladder, get shots of the roof from above. If you cannot safely reach the roof, photograph what you can see from the ground and note that the upper areas need a closer look. Never climb onto a wet or steep roof yourself.

Track Temporary Repairs

If you cover a broken window with plywood or tarp a damaged roof section, keep every receipt for the materials. Save the store receipts and take a photo of the finished repair. This shows the insurer what you spent to protect your home from further damage.

Also write down the time you spent doing the work and the date you did it. Your policy may or may not reimburse you for these costs, but the records help your claim. Policies vary, and your insurer decides what is covered.

Keep a Written Log

Create a simple list of each damaged item, where it is located, and what you see. For example, note "siding on the north wall, three dents near the corner" or "roof shingles over the garage, several dark spots." This log helps you stay organized and makes it easier to discuss the damage with the pros.

Store all your photos, receipts, and the log in one folder, either digital or paper. If you need help with the claim process, a local water damage pro can inspect the property and provide a detailed report. That report can support your documentation.

  • Photograph each damaged area from at least three angles
  • Include a ruler or coin in every close-up shot
  • Write down the storm date, time, and hail size
  • Save receipts for plywood, tarps, and other materials
  • Note any pre-existing damage you already knew about
  • Keep a copy of your photos in a separate location

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Frequently asked questions

What if I cannot reach the roof safely?

Do not climb onto a steep or wet roof. Photograph what you can see from the ground and note the areas you could not inspect. A professional with proper equipment can document the roof for you, and that report can be added to your claim.

Should I wait for the insurance adjuster before making repairs?

You can make temporary repairs to prevent further damage, like tarping a hole or boarding a window. Keep all receipts and photos of the work. Do not make permanent repairs until the adjuster has seen the damage, unless your insurer tells you otherwise.

How long do I have to file a hail damage claim?

The time limit depends on your policy and your state. Many policies have a deadline, so check your paperwork soon after the storm. If you are unsure, contact your insurance company directly to ask about the filing window for your claim.

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